Michael D. Schleif 1815 Claremont Road Hoffman Estates, IL 60169 877.596.8237 mds@helices.org MISSION Guiding people to discover solutions to business challenges; and continuously improving quality in businesses, processes & services; I shall contribute to, participate in & promote customer satisfaction. SOLUTIONS PROVIDER • Thirty (30) plus years expertise in architecting, developing, implementing, optimizing, testing & troubleshooting business systems. • Strong "hands on" technical knowledge with programming, networking, project & systems management. • Track record for diagnosing complex problems, identifying root causes & consistently delivering effective solutions that exceed expectations. • Proven ability to implement business solutions that leverage technologies to decrease costs, increase performance, strengthen security & positively affect the bottom line. • Management success leading & mentoring cross-functional teams to interface with key business units, including Engineering, Executive, Finance, Human Resources, Manufacturing, Marketing & Operations in multi-cultural global Enterprises. • Solid career in directing programs that implement Distributed Systems Management (DSM), Enterprise Resource Planning (ERP), Enterprise Systems Management (ESM), Network Management Systems (NMS) & customized, management applications. QUALIFICATION HIGHLIGHTS Business Improvement Process Network Management Systems Client Relationships Network Security Audits & Systems Continuous Quality Improvement Process Improvement Process Distributed Systems Management Program Management E-Commerce Systems Project Engineering Electronic Data Interface Project Management Enterprise Systems Management Quality Assurance Enterprise Resource Planning Security Management & Testing Information Technology Strategy Development TECHNICAL EXPERTISE APIs «» BEA Tuxedo; BMC Patrol; CA UniCenter; CompuWare EcoTools; HP Openview; IBM Websphere; IT Masters/MasterCell; Java Beans; Java Plug-in; SNMP & RMON; Tivoli (ADE, AEF, EIF) DATABASES «» Access; DB2; dBase; FileMaker Pro; FoxBase; MySQL; Oracle; Paradox; Postgresql; SQL Server; Sybase FRAMEWORKS «» Apache; BMC Patrol; CA UniCenter; COM/DCOM; CommandPost; CompuWare EcoTools; CORBA; HP Openview; J2EE; LDAP; MRP; Netcool; NetView; RPC; Tivoli; Tomcat HARDWARE «» Apple/Macintosh; Bridges, Hubs, Routers, Switches; DEC Alpha; DNC, CNC, NC & PLC; HP (RISC); IBM (360, AS/400, Power PC, RS/6000, System 36); LAN/WAN; PC's; Peripherals; RAID storage; SAN; SCSI (1 through U160); Sun (SPARC, Ultra); Tandem LANGUAGES «» APL; ASN.1; ASP; Assembler; [GM]AWK; BASIC; C/C++; CSS/CSS2; Delphi; Fortran; HTML; IOS; Java; JavaScript; Lisp; MRL; PAL; Pascal; Perl; PowerBuilder; Prolog; Python; REXX; sed; SGML; Shell (Bash, Bourne, C, Korn); SQL; Tcl/Tk; Visual Basic; X11; xBase; XHTML; XML MIDDLEWARE «» Apertus; ConnectDirect; MQ/Series; Orbix; OrbixTCP; Topcom; TraxWay; Tuxedo NETWORKS «» ARP; ATM; DHCP; DNS; DOCSIS; E1, E2; Email; Ethernet; FDDI; Internet, Intranet, Extranet; IPX-SPX; MAC; MAN; OFDM; OSPF; QoS; RIP; RMON (v1, 2); SNA; SNMP (v1, 2, 3); Sonet Ring; T1/DS1, DS3; TCP/IP (IPv4, 6); Token Ring; VoIP; VPN; Wireless LAN/WAN (802.11[abg]; 802.16) SECURITY «» (3)DES; AES; AirSnort; Blowfish; Brutus; Cain & Abel; Crack/Cracklib; DCE; dig; DSniff; Encryption; Ethereal; Ettercap; Firewall (filter, ipchains, iptables); GnuPG; Honeyd; Intrusion Detection (IDS); IpTraf; John the Ripper; Kerberos; Kismet; L0phtCrack 4; LSOF; Nemesis; Nessus; Netcat; NetFilter; Network Stumbler; NGrep; Nikto; NMAP; NTop; OpenSSH; OpenSSL; PGP; PuTTY; SAINT; Sam Spade; SARA; Snort; SolarWinds Toolsets; SSH; STunnel; TCPDump; traceroute; TripWire; VPN (IPSEC, FreeS/WAN); ZoneAlarm SOFTWARE «» AutoCAD; Corel/WordPerfect Office; CorelDRAW!; CVS; FrameMaker; Groupwise; HP Openview [NNM; OVIS; OVO; OVPI; ServiceDesk]; IBM Websphere; Lotus Notes/Domino; Maple; MathCAD; Microsoft Office (Word, Excel, Powerpoint, &c.); Mozilla/Netscape; Netcool; Open Source Solutions (OSS); Oracle Applications; RCS; Mercury Interactive; Peregrine ServiceCenter; Remedy ARS; Tivoli/IBM [Access Manager; AEF; Distributed Monitoring; Enterprise Console; Framework; GEM; GSO; Identity Manager; Inventory; NetView; Remote Control; SecureWay; SIS; Software Distribution; Storage Manager; TDS; TLL; User Administration; Workload Scheduler (Maestro)] SYSTEMS «» ITIL; Linux (including Debian, Red Hat, Mandrake, SuSE); Microsoft OS's (DOS, Windows 3x - XP, Vista, including 2000/2003 Servers); MVS; Netware; OS/2; OS/360, 370, 390, 400; OS/X; Pascal; Stratus VOS; UNIX (AIX, AT&T, *BSD, HP-UX, IRIX, NCR, SCO, SunOS/Solaris); VAX/VMS; z/OS WORK HISTORY mds resource, principal architect 1990 - date • Independent consultant devising solutions for business challenges, utilizing technologies that offer value, always with an eye to quality services and customer relationships. • Extensive experience in designing and implementing network, security and systems management processes and systems. • Every project has its weaknesses, and I excel at shoring up those weaknesses, building successful teams, and always exceeding expectations. • Although technology fascinates me, I know that every businesses challenge has a solution comprised as much of common sense as the latest and greatest technology. Platinum Systems Specialists Inc. July 2000 - date • Architected Tivoli/Oracle solutions, integrating IBM Tivoli Access Manager for e-business and Oracle9iAS components via Oracle's highly scalable, reliable, and secure LDAPv3-compliant directory, Oracle Internet Directory (OID). • Deployed WebSEAL server, a component of IBM Tivoli Access Manager for e-business, to manage access to all Web servers and centrally control Web resources as a single, logical Web space, regardless of platform. • Designed, developed and deployed customized applications, using application APIs to access services and allow native Java applications to access IBM Tivoli Access Manager for authorization decisions. • Demonstrated throughput capability of over 300,000 extranet operations/minute and more than 10,000 extranet operations/minute/CPU. • Centralized security management across WebSphere Application Server (WAS) and non-WAS applications to allow a complete single sign-on solution across the enterprise. • Designed, wrote, tested and evaluated custom programs to integrate third party point products into Tivoli environment • Designed, developed and deployed line of security products based on Open Source, including event correlation, firewalls, remote control, remote network management system and VPN's • Designed, developed and deployed custom Network Management System based on Open Source and IT Masters' MasterCell, emphasizing Pareto principle and iterative business process improvement • Managed documentation of custom application architecture, business impact, ongoing management, return on investment and support IT Masters September 2000 - January 2003 • Designed, developed, tested & deployed custom EventAdapters for IT Masters' MasterCell product • Consulted and developed package to integrate Peregrine ServiceCenter to MasterCell • Designed, developed and tested notification system into MasterCell Ameritech/IBM December 1999 - July 2000 • Architected Tivoli/IBM Distributed Systems Management solution • Designed, deployed and evaluated Tivoli Framework, Distributed Monitoring, Enterprise Console, Inventory and Software Distribution pilot projects • Designed, wrote, tested and evaluated custom programs to integrate third party point products into Tivoli environment, including ADSM, AIX systems management and security systems • Managed documentation of Tivoli architecture, business impact, customizations, ongoing management, return on investment and support, using SGML and WebSphere intranet Ameritech/Y2K August 1998 - December 1999 • Designed, deployed and tested WAN, scaled duplication of Ameritech's entire production WAN, for Y2K flow through testing and certification • Architected Tivoli/IBM Distributed Systems Management solution to remotely manage the entire WAN, from IBM & Amdahl mainframes through desktop workstations • Designed, deployed and evaluated Tivoli Framework, Distributed Monitoring, Enterprise Console, NetView, TDS and Tuxedo pilot projects • Designed, wrote, tested and evaluated customized programs to integrate third party point products into Tivoli environment, including ADSM, AutoSys, HP OpenView and MQ/Series • Designed, wrote, tested and evaluated custom hooks to integrate telecommunications applications into Tivoli environment, including ConnectDirect, Orbix, OrbixTCP, TraxWay and Tuxedo • Managed documentation of Tivoli architecture, business impact, customizations, ongoing management, return on investment and support, using SGML and WebSphere intranet Ameritech/Tivoli November 1997 - January 1999 • Architected Tivoli/IBM Distributed Systems Management solution • Designed, deployed and evaluated Tivoli Framework, Distributed Monitoring, Enterprise Console, GEM, Inventory, Maestro, NetView, Software Distribution, Remote Control and SEC pilot projects • Designed, wrote, tested and evaluated customized programs to integrate third party point products into Tivoli environment, including ADSM, AutoSecure, AutoSys, HP OpenView and MQ/Series • Designed, wrote, tested and evaluated custom hooks to integrate telecommunications applications into Tivoli environment • Managed documentation of Tivoli architecture, business impact, customizations, ongoing management, return on investment and support Ameritech/ACI September 1996 - November 1997 • Architected Tivoli/IBM Distributed Systems Management solution • Designed, deployed and evaluated Tivoli Framework, Distributed Monitoring, Enterprise Console, Inventory and User Management pilot projects • Designed, wrote, tested and evaluated custom programs to integrate third party point products into Tivoli environment • Designed, wrote, tested and evaluated custom hooks to integrate telecommunications applications into Tivoli environment, including ConnectDirect, Orbix, TraxWay and Tuxedo • Managed documentation of Tivoli architecture, business impact, customizations, ongoing management, return on investment and support United Technologies Group January 1995 - January 1998 • Managed technical support for 150 Management Recruiters International (MRI) inter- and extra-office networks • Established software testing protocols for MRI corporate development • Increased (MRI) office-to-office throughput 400% • Created and managed Tivoli/IBM consulting practice • Specified and managed hardware and engineering for systems integration practice • Designed and implemented custom programs for remote client site management EDUCATION Northwestern University, Evanston, IL BA math/philosophy - 1976 SUMMARY • Commitment to quality & customer satisfaction • Advanced process & system theory & practice • Rigorous analysis & problem solving • Statistical analysis, including DOE, QFD, SPC & TQM • Hands-on design, implementation, management & training • Superior written & oral communications • Public speaking & formal presentation